NetSuite Editions And Pricing : Selecting The Best Edition For Your Business
NetSuite ERP has multiple editions and selecting the best one for you becomes confusing if you a buyer of NetSuite. When you talk to multiple partners or consultants, you might be further confused as they recommend different editions.
While you select NetSuite modules you would need for your business functions, you might want to go with only NetSuite Customer relationship Management (CRM) or you might want to go with only financials and add additional modules like inventory management, project management, or manufacturing which are industry specific later during the implementation cycle.
NetSuite CRM includes sales force automation, marketing automation and Customer service management.
NetSuite editions are selection of base and add-on modules to meet a specific industry need for a bundled price.
To make things easy let us explain with an example:
If you go to a hotel, you will get Ala-Carte or buffet, the same applies with NetSuite editions. You can buy the individual modules (Ala-Carte) or you might want to go with specific edition (buffet).
Commonly used NetSuite editions are:
- Financial Edition
- Service Edition
- Manufacturing Edition
- Wholesale and Distribution Edition
NetSuite Levels vs NetSuite Editions
People also get confused between NetSuite editions and NetSuite NetSuite levels.
Once you identify which edition you want to buy you can then decide which level you should be within that edition.
Each edition of NetSuite will have 3 levels which is defined based on the number of users you are going to use.
NetSuite Limited Edition / Light Edition: NetSuite provides this level for companies who are below 50 employees and would need to use NetSuite for less than 10 users. This edition is generally used by small businesses and startups.
NetSuite Mid-Market Edition: The mid-Market edition can be used by companies who are between 50 to 999 employees. There is no cap on the users you can buy in this editions. The price of this edition is bit on the higher side which prevents smaller companies from buying this edition.
NetSuite Enterprise Edition: The enterprise edition is the largest edition and is geared towards larger companies, typically who are more than 1000 employees. There is no restriction on the number of users which you can buy in this edition.
Although there are different levels in NetSuite for different scale of businesses, There are no much differences in the functionality between the price levels.
Selecting The Right NetSuite Edition
Now since we know which level you should select, let us focus on the approach to select the edition itself.
To select the right edition, I suggest you first select the modules (Ala-Carte) which fit for your business model. Once you know which add-on modules are required you can then check if those modules are available in the buffet(Industry specific editions of NetSuite).
The difference among edition is the combination of modules available to implement. You can always add additional modules to each NetSuite Edition.
Ala-Carte Or Industry Specific Edition – Which One To Select
Some times buying Ala-Carte is more cheaper then having a buffet if you do not need everything added in the buffet. Similarly buying NetSuite modules Ala-Carte sometimes is cheaper then going for industry specific editions.
Do compare between multiple editions of NetSuite and the Ala-Carte pricing to get the best fit for you.
It is always recommended you work with a NetSuite consultant or a NetSuite solution provided to do a right comparison.
Be cautious of a sales team which simply tries to push modules to increase deal value. Remember you can always buy advanced add-on modules later when needed.
NetSuite Editions And Their Pricing
Although there are a lot of NetSuite editions which are tailored for multiple industries, we will discuss the most common ones. Here are industry specific editions geared towards the limited level. Variants of the same are available in Mid-market and enterprise level as well.
NetSuite CRM+ Limited Cloud Service – For companies who want to use only NetSuite CRM
NetSuite CRM+ Limited Cloud Service includes:
– One User login
– Up to 10 users
– Sales force automation with quote and order management
– Marketing automation with campaigns, online forms
– Support with case capture, routing, escalation
– Productivity tools including contacts/calendar/events
– Intranet Document Publishing
– Real-Time Dashboards as workspace with key business metrics, reports snapshots
– Customer Self Service Portal with unlimited logins
– Template based Website Hosting with product catalog
– Project Tracking with per activity time tracking
– Partner Management with Basic Partner Portal
– NetSuite Basic Customer Support. Current URL Terms for support are located at www.netsuite.com/supportterms.
– 360,000 integrated mass merge e-mails per year
– 120,000 campaign emails per year with no single blast exceeding 10,000 recipients
– Includes 1 Learning Cloud Support Pass-single user license pursuant to the Learning Cloud Support Pass terms and conditions found at https://www.netsuite.com/portal/resource/terms-of-service.shtml
NetSuite Standard Service Tier:
– Maximum of 100GB of File Cabinet Storage, which is included with Standard Service Tier.
– Maximum 100 Full Licensed Users Provisioned (excluding Employee Center, Partner Center, Advanced Partner Center, Vendor Center and Customer Center)
– Maximum 200,000 monthly transaction lines
– Maximum of 1 SuiteCloud+ license
The price for NetSuite CRM+ edition is $99 per month and includes 1 user
NetSuite Advertising Limited Cloud Service – NetSuite Edition for Advertising companies
NetSuite Advertising Limited Cloud Service includes:
– ERP with G/L, Accounts Payable, Purchasing, Inventory, Order Entry, A/R, Expense Reporting
– NetSuite CRM Sales Force Automation with quote and order management, Marketing Automation with campaigns; Customer Service/Support
– Productivity tools including contacts/calendar/events
– NetSuite Financial Management Cloud Service
– NetSuite SuiteProjects Cloud Service
– NetSuite Revenue Management Cloud Service
– Real-time Dashboards with key business metrics, report snapshots
– Customer Center and Partner Center logins
– 5 Employee Self-Service Users
– NetSuite Basic Customer Support. Current URL Terms for support are located at www.netsuite.com/supportterms.
– 30,000 integrated bulk mail merges per month
– 120,000 campaign emails per year with no single blast exceeding 10,000 recipients
– Includes 1 Learning Cloud Support Pass-single user license pursuant to the Learning Cloud Support Pass terms and conditions found at https://www.netsuite.com/portal/resource/terms-of-service.shtml
NetSuite Standard Service Tier:
– Maximum of 100GB of File Cabinet Storage, which is included with Standard Service Tier.
– Maximum 100 Full Licensed Users Provisioned (excluding Employee Center, Partner Center, Advanced Partner Center, Vendor Center and Customer Center)
– Maximum 200,000 monthly transaction lines
– Maximum of 1 SuiteCloud+ license
The price for NetSuite Advertising edition is $2999 per month
NetSuite Manufacturing Limited Cloud Service -NetSuite Edition for Manufacturing companies
NetSuite Manufacturing Limited Cloud Service includes:
– ERP with G/L, Accounts Payable, Purchasing, Inventory, Order Entry, A/R, Expense Reporting, Advanced Shipping with integrated UPS or FedEx shipping depending on your location
– NetSuite CRM Sales Force Automation with quote and order management, Marketing Automation with campaigns; Customer Service/Support
– Productivity tools including contacts/calendar/events
– NetSuite Inventory Management Cloud Service
– NetSuite Grid Order Management Cloud Service
– NetSuite Work Orders & Assemblies Cloud Service
– Real-time Dashboards with key business metrics, report snapshots
– Customer Center and Partner Center logins
– 5 Employee Self-Service Users
– NetSuite Basic Customer Support. Current URL Terms for support are located at www.netsuite.com/supportterms
– 30,000 integrated bulk mail merges per month
– 120,000 campaign emails per year with no single blast exceeding 10,000 recipients
– Includes 1 Learning Cloud Support Pass-single user license pursuant to the Learning Cloud Support Pass terms and conditions found at https://www.netsuite.com/portal/resource/terms-of-service.shtml
NetSuite Standard Service Tier:
– Maximum of 100GB of File Cabinet Storage, which is included with Standard Service Tier.
– Maximum 100 Full Licensed Users Provisioned (excluding Employee Center, Partner Center, Advanced Partner Center, Vendor Center and Customer Center)
– Maximum 200,000 monthly transaction lines
– Maximum of 1 SuiteCloud+ license
The price for NetSuite Manufacturing edition is $1599 per month
NetSuite Retail Limited Cloud Service – NetSuite Edition for Retail companies
NetSuite Retail Limited Cloud Service includes:
– ERP with G/L, Accounts Payable, Purchasing, Inventory, Order Entry, A/R, Expense Reporting, Advanced Shipping with integrated UPS or FedEx shipping depending on your location
– NetSuite CRM Sales Force Automation with quote and order management, Marketing Automation with campaigns; Customer Service/Support
– Productivity tools including contacts/calendar/events
– NetSuite Advanced Inventory Cloud Service
– Real-time Dashboards with key business metrics, report snapshots
– Customer Center and Partner Center logins
– 5 Employee Self-Service Users
– NetSuite Basic Customer Support. Current URL Terms for support are located at www.netsuite.com/supportterms.
– 30,000 integrated bulk mail merges per month
– 120,000 campaign emails per year with no single blast exceeding 10,000 recipients
– Includes 1 Learning Cloud Support Pass-single user license pursuant to the Learning Cloud Support Pass terms and conditions found at https://www.netsuite.com/portal/resource/terms-of-service.shtml
NetSuite Standard Service Tier:
– Maximum of 100GB of File Cabinet Storage, which is included with Standard Service Tier.
– Maximum 100 Full Licensed Users Provisioned (excluding Employee Center, Partner Center, Advanced Partner Center, Vendor Center and Customer Center)
– Maximum 200,000 monthly transaction lines
– Maximum of 1 SuiteCloud+ license
The price for NetSuite Retail edition is $999 per month
NetSuite Services Limited Cloud Service – NetSuite Edition for Services companies
NetSuite Services Limited Cloud Service includes:
– ERP with G/L, Accounts Payable, Purchasing, Inventory, Order Entry, A/R, Expense Reporting
– NetSuite CRM Sales Force Automation with quote and order management, Marketing Automation with campaigns; Customer Service/Support
– Productivity tools including contacts/calendar/events
– NetSuite Financial Management Cloud Service
– NetSuite SuiteProjects Cloud Service
– NetSuite Revenue Management Cloud Service
– Real-time Dashboards with key business metrics, report snapshots
– Customer Center and Partner Center logins
– 5 Employee Self-Service Users
– NetSuite Basic Customer Support. Current URL Terms for support are located at www.netsuite.com/supportterms
– 30,000 integrated bulk mail merges per month
– 120,000 campaign emails per year with no single blast exceeding 10,000 recipients
– Includes 1 Learning Cloud Support Pass-single user license pursuant to the Learning Cloud Support Pass terms and conditions found at https://www.netsuite.com/portal/resource/terms-of-service.shtml
-Maximum of 10 general access users
NetSuite Standard Service Tier:
– Maximum of 100GB of File Cabinet Storage, which is included with Standard Service Tier.
– Maximum 100 Full Licensed Users Provisioned (excluding Employee Center, Partner Center, Advanced Partner Center, Vendor Center and Customer Center)
– Maximum 200,000 monthly transaction lines
– Maximum of 1 SuiteCloud+ license
The price for NetSuite Services edition is $2999 per month
NetSuite Software Limited Cloud Service – NetSuite Edition for Software companies
NetSuite Software Limited Cloud Service includes:
– Maximum 10 GA users
– ERP with G/L, Accounts Payable, Purchasing, Inventory, Order Entry, A/R, Expense Reporting, Advanced Shipping with integrated UPS or FedEx shipping depending on your location
– NetSuite CRM Sales Force Automation with quote and order management, Marketing Automation with campaigns; Customer Service/Support
– Productivity tools including contacts/calendar/events
– NetSuite Financial Management Cloud Service
– NetSuite Software Management Cloud Service
– NetSuite Revenue Management Cloud Service
– Real-time Dashboards with key business metrics, report snapshots
– Customer Center and Partner Center logins
– NetSuite Basic Customer Support. Current URL Terms for support are located at www.netsuite.com/supportterms
– 5 Employee Self-Service Users
– 30,000 integrated bulk mail merges per month
– 120,000 campaign emails per year with no single blast exceeding 10,000 recipients
– Includes 1 Learning Cloud Support Pass-single user license pursuant to the Learning Cloud Support Pass terms and conditions found at https://www.netsuite.com/portal/resource/terms-of-service.shtml
NetSuite Standard Service Tier:
– Maximum of 100GB of File Cabinet Storage, which is included with Standard Service Tier.
– Maximum 100 Full Licensed Users Provisioned (excluding Employee Center, Partner Center, Advanced Partner Center, Vendor Center and Customer Center)
– Maximum 200,000 monthly transaction lines
– Maximum of 1 SuiteCloud+ license
The price for NetSuite Software edition is $2999 per month
NetSuite Wholesale/Distribution Limited Cloud Service – NetSuite Edition for Wholesales Distribution companies
NetSuite Wholesale Distribution Limited Cloud Service includes:
– ERP with G/L, Accounts Payable, Purchasing, Inventory, Order Entry, A/R, Expense Reporting, Advanced Shipping with integrated UPS or FedEx shipping depending on your location
– NetSuite CRM Sales Force Automation with quote and order management, Marketing Automation with campaigns; Customer Service/Support
– Productivity tools including contacts/calendar/events
– NetSuite Inventory Management Cloud Service
– NetSuite Grid Order Management Cloud Service
– Real-time Dashboards with key business metrics, report snapshots
– Customer Center and Partner Center logins
– NetSuite Basic Customer Support. Current URL Terms for support are located at www.netsuite.com/supportterms
– 5 Employee Self-Service Users
– 30,000 integrated bulk mail merges per month
– 120,000 campaign emails per year with no single blast exceeding 10,000 recipients
– Maximum of 10 general access users
– Includes 1 Learning Cloud Support Pass-single user license pursuant to the Learning Cloud Support Pass terms and conditions found at https://www.netsuite.com/portal/resource/terms-of-service.shtml
NetSuite Standard Service Tier:
– Maximum of 100GB of File Cabinet Storage, which is included with Standard Service Tier.
– Maximum 100 Full Licensed Users Provisioned (excluding Employee Center, Partner Center, Advanced Partner Center, Vendor Center and Customer Center)
– Maximum 200,000 monthly transaction lines
– Maximum of 1 SuiteCloud+ license
The price for NetSuite Wholesale/Distribution edition is $1599 per month
Apart from the pricing for each edition of NetSuite you will have to pay $99 per month for each additional user you want to buy.
What Is SuiteSuccess?
NetSuite introduced SuiteSuccess as an alternative to its traditional pricing model and implementation strategy. With NetSuite SuiteSuccess you can get access to predefined industry specific workflows and industry specific dashboards.
NetSuite used its wealth of multiple years of serving the market with its SaaS offering to create canned process and reporting platform.
NetSuite introduced it’s specialized edition called SuiteSuccess in contrast to its standard edition so they can better serve the small and medium businesses and provide them with a faster go-live.
Like there are Editions and levels in the standard editions, there are also levels in SuiteSuccess.
These levels are called as:
SuiteSuccess Starter: For companies with upto 50 employees
SuiteSuccess Standard: For companies with 51-499 employees
SuiteSuccess Premium: For companies with 500-999 employees
NetSuite also derived a new SuiteSuccess methodology for implementation to achieve customer go-lives in less than 100 days.
When Should You Use SuiteSuccess Editions?
SuiteSuccess licensing options provide you with a default multi-subsidiary environment for a single country. This means that if you can create multiple subsidiaries in one single country. Apart from this you will have options for industry specific dashboards and workflows which can be installed as bundles in NetSuite.
Some customers want to buy NetSuite SuiteSuccess because they get the single country multi-subsidiary option at a much cheaper cost whereas some customers buy it because it provides them with standard predefined dashboard.
We recommend you use NetSuite SuiteSuccess only if you do not have your predefined processes and are good to adopt NetSuites standardized processes. A start-up or a mid-sized business would be a good fit to use NetSuite SuiteSuccess.
If you are a company who has been operational for many years, and you have built your own business processes, we recommend using NetSuite standard processes and not NetSuite SuiteSuccess.
Conclusion:
Oracle NetSuite is a powerful software which helps your manage your financials as well as other business processes. Whit the variety of modules available it is necessary to select the right editions while you purchase the licences.
While you select the edition it is also necessary to select the right level for that edition that suite your business.